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Confidentiality Policy and Cookie Usage Policy


Agrotours Charlevoix does not automatically collect personal and confidential information from visitors to its website.


This is how we treat the information we receive.


Information Automatically Collected and Stored

Each time you visit our site, we automatically log information about your web browser, the pages you access, the date and time you do so, and the site from which you came. However, we don't know who you are. The information thus obtained allows us to identify trends and plan updates to our website. If we notice, for example, that a part of our site is rarely visited, then we may remove that material or redesign it to make it more useful to visitors.


Personal information

You can choose to provide us with your personal information. You can, for example, send us an email that identifies you or send personal information to a member of the Agrotours Charlevoix team. These communications are subject to the same policy as any other exchange, that is, they are considered private and confidential. We will not disclose your personal information unless we have your permission to do so.


Cookie Policy


The cookie policy applies to all websites, all commercial pages on third-party platforms (such as Facebook or Instagram) and all applications that you access or use in these websites or platforms that are operated by third parties on the behalf of Agrotours Charlevoix or by Agrotours Charlevoix itself..


By using the Agrotours Charlevoix website, you agree to our use of cookies in accordance with this cookie policy. If you refuse that we use cookies in this way, you must adjust your browser to this effect or avoid using the Agrotours Charlevoix site. If you disable the cookies we use, this may affect your user experience on our site.


What is a cookie?

A cookie is a file or information that is saved on your computer (or on another device with Internet access such as a smartphone or tablet) when you visit the Agrotours Charlevoix site. A cookie will normally contain the name of the website it comes from, its "lifespan" (i.e. how long it will stay on your device) and a value, which is usually a unique numeric key randomly generated.


Why are cookies used?

We use cookies to facilitate the use of the websites and to adapt them to your needs and interests. Cookies may also be used to help us speed up your future activities and enrich your user experience on our site. We also use cookies to compile anonymous and aggregate statistics that will allow us to understand how users use our site and to help us improve its structure and content. This information does not allow us to identify you.


Do we use third party cookies?

We use a number of suppliers who also save cookies on your devices on our behalf when you visit the Agrotours Charlevoix sites so that they can offer you their services. When you visit the Agrotours Charlevoix site, you may receive cookies from third-party websites or domains.


How can you control or delete cookies?

Most browsers are set to automatically accept cookies. That said, you can change your browser setting to block cookies or to notify you when cookies are being sent to your device. There are several ways to manage cookies. Please consult your browser's instructions or help screen to learn more about how to define or change browser settings.


Yes, to do this you need to change your settings. If you disable the cookies we use, this may affect your user experience on the Agrotours Charlevoix site. If you use several devices to access the Agrotours Charlevoix site (a computer, a smartphone, a tablet, etc.), you must ensure that the browsers of each of these reflect your preferences for the processing of cookies.


Terms and conditions

Agreement between the User and Agrotours Charlevoix


You have access to the Agrotours Charlevoix website according to the general conditions set out in this document. Use of the site implies acceptance of these conditions.


Tax information

Agrotours Charlevoix is ​​a for-profit company whose mission is to contribute to the gastronomic and cultural discovery of the Charlevoix region, Quebec.


Your personal data

By communicating with us, or by carrying out a transaction on our site, you agree to receive information from the company.


Agrotours Charlevoix respects your right to privacy when we collect personal information about you, whether by mail, telephone or online. None of the information collected or transmitted to us about you will be disclosed without your authorization.


Intellectual property

The "Agrotours Charlevoix" brand, logo, domain names and the entire website, as well as the texts and illustrations that compose it, in particular graphics, photographs and multimedia are the property of Agrotours Charlevoix or are used by Agrotours Charlevoix with the consent of the copyright or trademark rights holders. As such, they are protected by legislation relating to intellectual property rights. It is therefore prohibited to reproduce, modify, use or reuse the Agrotours Charlevoix brand and its logo and the content of the site for public or commercial purposes, including texts, images and media.


Any reproduction or use of and/or the elements composing it for purposes other than public and commercial must necessarily and beforehand be authorized by Agrotours Charlevoix and must in this case mention the source, Agrotours Charlevoix or the holder of the property rights.


Links to Third Party Sites

The Agrotours Charlevoix website provides links to websites of other companies and organizations. These sites are not subject to any control by Agrotours Charlevoix and, consequently, Agrotours Charlevoix does not offer any guarantee in relation to them. These links are provided simply for your convenience. It is up to you to decide if you want to use them.


Prohibited or illegal use

It is understood that you will not use the Agrotours Charlevoix website illegally or contrary to the conditions of use mentioned in this document. You may not use the site in such a way as to damage or disable it or to hinder the navigation of other users. You may not seek to access Agrotours Charlevoix's computer system, including a site host server, unless authorized to do so by Agrotours Charlevoix or its representatives. This includes hacking, password guessing or any other fraudulent means. You cannot obtain or seek to obtain material or information that Agrotours Charlevoix did not wish to make public on its site.



We do everything in our power to ensure that the information provided on the Agrotours Charlevoix site is accurate and contains no errors. We are constantly making changes to the site in order to improve it. That said, the Agrotours Charlevoix site is not intended to be a source of personal, medical, legal or financial information. For this, users should rather contact professionals in the field.


By using this site, you release Agrotours Charlevoix and its suppliers from any liability for punitive damages, presumed consequences, special damages or any other damage, direct or indirect, caused by the use of the Agrotours Charlevoix site.


You assume full responsibility for use of the Site and the Internet. Agrotours Charlevoix provides the site and the information on it "as is" without granting warranties or assuming any representation or liability, whether express or implied (including any warranty of title or non-infringement or any implied warranty of merchantability or ability to perform a particular function) with respect to the Service or any information relating to any merchandise or service provided through the Service or the Internet generally, and Agrotours Charlevoix shall not be liable for any loss or damage caused directly or indirectly through the use of its site. It is therefore your responsibility to judge the accuracy, completeness or usefulness of any opinions, advice, services, merchandise and information provided through the Service or the Internet generally.

For more information, the person responsible for the business is Olivier Couette and can be contacted at or by phone at 581-998-0923.


Limitation of Liability

Agrotours Charlevoix will in no way be held responsible:


(i) any presumed consequence, any incidental or indirect damage (in particular any damage resulting from a loss of profits, commercial information, programs or information and any other damage of the same nature) related to the use or the inability to use the Service or any information or transactions provided through the Service or downloaded from the Service or any delay in the transmission of such information or this Service. Even if Agrotours Charlevoix or its authorized agents had been advised of the possibility of such damage or


(ii) any errors, omissions or other inaccuracies in the Service or in the material or information downloaded through the Service. Because some provinces or states do not allow the exclusion or limitation of liability for alleged consequences or incidental damages, the above limitation may not apply to you. In such cases, Agrotours Charlevoix will assume its responsibilities within the limits provided by law.


Activities, Payments and Other Information


Payment is made entirely online and is 100% refundable if canceled 48 hours in advance. No refund will be made the same day unless the tour is canceled by Agrotours Charlevoix. Prices may change without notice. A minimum of 4 to 6 participants is required for some tours to take place. Agrotours Charlevoix reserves the right to cancel a tour if the number of participants is not reached. The refund will be made 100%.


The duration of the tours may vary. Participants must be dressed according to the weather and the proposed activities. Children must be under the supervision of parents at all times. The tour takes place in all weather conditions. Agrotours Charlevoix is ​​not responsible for road conditions, traffic, site access, lost or stolen items, injuries and delays.

Other ​Terms
- The price indicated is the price per person (except for corporate and group activities) and is subject to change without notice
- Payment is made entirely online
- 100% refundable 48 hours in advance (7 days in advance for corporate and group activities)
- No same day refund
- Changes can be made, without notice
- A minimum of 4 participants is required for the tour to take place. Agrotours Charlevoix reserves the right to cancel a tour if the number of participants is not reached. The refund will be made 100%.

Important information
- The duration of the tour may vary.
- Participants must be dressed according to the weather and the proposed activities.
- Children must be under the supervision of parents at all times.
- The tour takes place in all weather conditions.
- Agrotours Charlevoix is not responsible for road conditions, traffic, access to sites, lost items, injuries, delays.

Termes et Conditions
Politique de Confidentialité et sur les Cookies
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